Can I return my order?

As most of our orders are for custom products, we can only accept returns that are due to a quality fault, not because you have decided you don't want the product anymore.

If you're not completely happy, please complete the returns form and we'll try our hardest to make it perfect.

Here are a few pointers to help ensure your returns request gets processed as quickly as possible:

• Quote your order number so we can quickly identify you and your order.
• Send us a photo of the problem to help us quickly understand what has gone wrong.
• We send replacements as quickly as possible, usually within five business days or less. If we ask you to return your original order, we will pay for the shipping.