Ordering FAQs

Once you have placed your order, we can then get to work on the digital design proof.

We won't print anything until you have approved this and we also offer unlimited changes and a full refund as long as the designs are not approved.

Our lead times are typically 3–4 business days (Monday to Friday) from when you approve your proof to when your order is ready to ship from our New York warehouse.

Here is what happens after you place an order:

• Within 12 business hours, we send you a digital design proof to review (often sooner).
• After you approve it, your order goes into production. Over 90% of orders are approved the first time.
• We take 3–4 business days to make and quality-check your order.
• We ship from our New York warehouse with USPS, UPS or FedEx, with tracking.

Delivery time then depends on your state. You can see the estimate for your state on our shipping page. US shipping is free on orders over $39.

Yes! When ordering, choose the 'Bank deposit' payment option.

Once your order is placed, we'll email you our US bank account details so you can pay in US dollars.

If you are having trouble uploading your artwork, you can simply email us your designs after you have placed your order.

You can do that by responding to your order confirmation email or by contacting our team.

Do not worry, if you place an order without artwork, we will send you reminders to make sure you will not forget about it!

As most of our orders are for custom products, we can only accept returns that are due to a quality fault, not because you have decided you don't want the product anymore.

If you're not completely happy, please complete the returns form and we'll try our hardest to make it perfect.

Here are a few pointers to help ensure your returns request gets processed as quickly as possible:

• Quote your order number so we can quickly identify you and your order.
• Send us a photo of the problem to help us quickly understand what has gone wrong.
• We send replacements as quickly as possible, usually within five business days or less. If we ask you to return your original order, we will pay for the shipping.

Your stickers and labels are shipped in our compostable packaging that includes biodegradable bags, our very own paper labels and compostable cardboard boxes or envelopes, depending on the size of your stickers and labels.

It's super easy and quick with our reorder page. All you need is the email address you used to create a Sticker it account and the number of the order you want to reorder.

1. Choose the "reorder" item on the menu
2. Enter your email address and order number
3. Hit "retrieve order"

Alternatively, you can login to your account and reorder there.

You can cancel your order at any time prior to approving your design proof. Simply email us referencing your order number and we will cancel and refund the order for you.

It will say Sticker it on your bank statement.

You will have been emailed a copy of your invoice shortly after ordering. It is part of your order confirmation email.

If you cannot find your invoice, please contact us (Include your order number to speed up the process) and we will resend your invoice. 

No. We don't charge US sales tax on orders.

Sticker it is a trading name of Kartdavid Limited.

We accept PayPal and all major cards, including Visa, Mastercard and American Express. Our payment processors are Shopify & PayPal.

We also accept Klarna, so you can pay in installments, and bank transfer in US dollars.

Yes, we do. To get unbranded packaging add a comment to your order at checkout AND email info@stickerit.co with your order number telling us you'd like your packaging blank.

We are working on an automated setting that will make white label packaging even easier to request in the future.

You can find a live pricing calculator on each product page. Feed it your size, shape, material and quantity and it will generate an instant quote for you - including bulk discounts. Can't get more personalized than that!

If you are unsure about what product is the right fit for you, reach out to our experts. For the best recommendation, send us as many details as possible.

1. We’ll send your design proof within 12 business hours for your approval before printing. Request changes for free until you’re happy.
2. Once you have approved your design, we make your order within 3–4 business days and ship it from our New York warehouse. Delivery time depends on your state.
3. Open & enjoy your beautiful new stickers!

For more information, see our US shipping times.

Yes. Within 12 business hours from ordering (Monday–Friday), we will send you a detailed design proof showing how your sticker looks before we print it. If you want any changes, we will make them for free until you're satisfied.

Our design team will send your design proof for approval within 12 business hours after you place your order (Monday–Friday). Once approved, production takes 3–4 business days.

US orders ship from our warehouse in New York with USPS, UPS or FedEx, and delivery time depends on your state. Shipping is free on US orders over $39.

You will receive a tracking number to keep an eye on your order. See delivery times for your state here.

We'll email you a design proof within 12 business hours (Monday to Friday). Please check everything is perfect and request changes for free until you're 100% happy. We then make your stickers within 3–4 business days and ship them from our New York warehouse. You can find out more on our shipping page.